types of personal data we collect
The types of Personal Data collected includes, among other things (depending on the nature of your interaction with us):
• Passport number
• Date of birth
• Country of birth / nationality
• Telephone numbers
• Email addresses
You may have provided the Personal Data to us personally or authorized other individuals to provide the Personal Data to us and consent (on your behalf) to our collection of your Personal Data from these individuals.
Where you give us Personal Data about other individuals, you confirm that you are authorized to disclose and consent, on their behalf, to the processing of such Personal Data for the purposes described below, or other purposes for which your consent has been sought and obtained.
purposes for collection and use of personal data
Generally, we collect and use Personal Data for the following purposes:
If you are a guest of our hotel
• To provide products and services to guests and to respond to guests’ queries, requests and feedback
• To keep guests updated on our hotel products and services, including special offers and promotions
• To seek feedback from guests and evaluate our products and services and how us can improve its products and services
• To manage the administrative and business operations of us.
• To comply with applicable rules, laws, regulations, codes of practice or guidelines issued by any legal or regulatory bodies which are binding on us.
sharing of personal data
We may share your personal data with third parties in order to perform services on our behalf, including but not limited to processing of credit card transactions, providing you with customer service or data analysis. All such third parties will be under obligation to maintain confidentiality and security of the personal data and to only use the personal data for the purposes expressly specified by us. We may also share your personal data with law enforcement or government agencies for security and customs purposes. We reserve the right to disclose your personal data to defend our hotel against liability or in any judicial process or as otherwise required for complying with the law.
Our hotel will retain your personal data only for as long as it is necessary to serve its purpose, or as required by relevant laws.